Privacy Policy

Privacy Policy

1. Introduction

Protecting your personal information is a priority for TechnoLanguages Services INC. (hereinafter referred to as “the company”). We are committed to safeguarding your personal data in compliance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial laws. This privacy policy outlines how we collect, use, disclose, and protect the personal information of users of our Training Simulator for Official Oral Tests (hereinafter referred to as “the simulator”).

2. Collection of Personal Information

We only collect information necessary to provide our services, including:

  • Full name;
  • Email address;
  • Postal adress, where applicable.
  • Simulation results (e.g., achieved level, feedback);
  • Payment information, where applicable.

This information is collected directly from you when you:

  • Create an account on our platform;
  • Perform a simulation or test;
  • Contact us for assistance or inquiries.

3. Use of Personal Information

The collected information is used for the following purposes:

  • Providing and improving our services;
  • Analyzing your performance and generating personalized reports;
  • Sending communications about your simulations, simulator updates, or promotional offers (with your explicit consent);
  • Complying with legal and regulatory obligations.

4. Sharing of Personal Information

We do not share your personal information with third parties, except in the following cases:

  • When required by law or regulatory authorities;
  • With third-party service providers essential to the operation of our simulator (e.g., data hosting, payment processing), who adhere to high standards of confidentiality;
  • With your explicit consent.

5. Retention and Security of Personal Information

We retain your personal information only as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We have implemented physical, administrative, and technological safeguards to protect your information from unauthorized access, disclosure, alteration, or loss.

6. User Rights

Under applicable laws, you have the following rights:

  • Access your personal information and obtain a copy;
  • Request corrections or updates to your information;
  • Withdraw your consent at any time, subject to legal or contractual restrictions;
  • Request the deletion of your information (subject to legal retention requirements).

To exercise these rights, contact us at: Privacy[at]FrenchTestSimulator.com

7. Cookies

Our simulator uses cookies to:

  • Enhance your user experience;
  • Analyze platform usage.

You can configure your browser to refuse cookies. However, this may limit certain features of the simulator.

8. Changes to the Privacy Policy

This privacy policy may be updated periodically. Any changes will be posted on our website with the updated date. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

  • TechnoLanguages Services Inc.
  • 557 Flagstaff Dr, Ottawa, K2J 6T5, Canada
  • privacy[at]oraltestsimulator
  • +1 613-791-7378

Effective Date: December 3, 2024

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